Frequently Asked Questions

We serve a range of industrial companies, including adhesives, paper converting, woodworking, textiles, resins, plastic compounds, and construction applications using chemical admixtures. Our solutions are tailored to support consistent performance and efficient production processes.

Yes. We offer custom formulation services tailored to specific application and performance requirements. Our technical team works closely with customers to develop, modify, and optimize specialty chemical formulations that align with their processes, materials, and production conditions.

Our products are developed for specific applications and operating environments. Safety and suitability depend on proper use, handling, and the conditions in which the product is applied. We provide Safety Data Sheets (SDS) and technical guidance to help customers evaluate product suitability and ensure safe use in their specific environments.

Our products are available in a range of standard packaging sizes, depending on the product and application. Packaging options may include pails, drums, and bulk deliveries. Custom packaging arrangements can also be discussed to meet specific customer requirements.

Recommended storage conditions and shelf life vary by product and formulation. When stored in their original, unopened containers under proper conditions—such as a clean, dry area away from extreme temperatures and direct sunlight—our products typically maintain performance for the period specified in the product’s technical data and Safety Data Sheet (SDS). For exact storage requirements and shelf life, please refer to the specific product documentation or contact our technical team.

Yes. We provide technical and application support to help customers select, apply, and optimize our specialty chemical products. Our technical team works closely with customers to address application requirements, troubleshoot issues, and support formulation development and scale-up.

Our products are primarily supplied to businesses through direct coordination with our sales team. In addition, selected products are available through Shopee for customers who require smaller quantities. Inquiries for both options can be made through our website.